Industrial Engineer / Process Improvement Analyst

We are looking for an Industrial Engineer with 5+ years of experience to help improve operational performance, build strong KPIs, analyse data, and create scalable processes across the business.

The ideal candidate has experience in process improvement, data analysis, KPI/dashboard development, and operational problem-solving. A background in consulting is preferred because this role requires strong communication, structured thinking, and the ability to work across multiple departments.

• Bachelor’s degree in Industrial Engineering, Operations Management, Business Analytics, or a related field.
• 5+ years of experience in industrial engineering, operations improvement, consulting, business analytics, or process improvement.
• Strong experience with data analysis, reporting, and business performance metrics.
• Experience building KPIs, dashboards, scorecards, and operational reports.
• Strong understanding of process improvement methods such as Lean, Six Sigma, DMAIC, PDCA, or similar.
• Ability to map processes, identify root causes, and recommend practical improvements.
• Strong Excel/Google Sheets skills.
• Strong communication and presentation skills.
• Ability to work with multiple departments and translate business problems into measurable solutions.

• Analyze current business processes and identify gaps, inefficiencies, and improvement opportunities.
• Build, track, and improve KPIs and operational metrics across departments.
• Create dashboards, reports, and performance tracking tools.
• Work with department leaders to define measurable goals and success standards.
• Use data to identify trends, root causes, bottlenecks, and performance issues.
• Lead process improvement initiatives from problem identification to implementation.
• Document workflows, SOPs, and standard operating procedures.
• Support cross-functional projects involving operations, sales, fulfillment, customer experience, and leadership.
• Help improve CRM data quality, reporting accuracy, and process visibility.
• Present findings, recommendations, and improvement plans to leadership.
• Create systems that help the company scale with better structure, accountability, and reporting